Delivery and Payment Terms
Elementor is committed to providing convenient and reliable delivery and payment services to all our customers. Below are our standard terms that will help you understand how we process and deliver orders, as well as how you can make payments.
Delivery Terms
- Delivery Options:
- Standard Delivery: Typically takes 3-5 business days.
- Express Delivery: Guaranteed delivery within 1-2 business days.
- International Delivery: Delivery times vary based on destination country.
- Shipping Fees:
- Shipping fees vary depending on the delivery method chosen, the weight and size of your items, and your location. Fees will be calculated at checkout.
- Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or the courier’s website.
- Delivery Restrictions:
- Some products may have legal or shipping restrictions affecting their delivery.
- Failed Deliveries:
- If a delivery attempt is unsuccessful, our courier will leave a note with instructions on how to arrange for redelivery or where to collect your package.
Payment Terms
- Accepted Payment Methods:
- We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
- Payment Security:
- All transactions are secured with SSL encryption to protect your personal and payment data.
- Pricing:
- All prices are displayed in [your currency]. Prices are subject to change without notice but changes will not affect orders that have already been accepted.
- Taxes and Duties:
- Prices include VAT where applicable. International orders may be subject to import duties and taxes which are levied once a shipment reaches your country.
- Order Confirmation:
- You will receive an email confirmation once your order has been successfully placed. This will include your order details and the total cost.
Cancellations and Refunds
- Cancellations:
- Orders can be canceled within 24 hours of placement without any charge. After this period, a cancellation fee may apply.
- Returns and Refunds:
- Products can be returned within 30 days of delivery for a full refund, provided they are in original condition and with proof of purchase. Return shipping costs will not be refunded.